Monday, May 8, 2017 at 12:00:00 am Comments (0)
A new resident moved into our facility this week and his family was pleased with the move in process. She took the time to send the testimonial below to our Move In Coordinator, Louise Dunn. Louise has done a fantastic job since she started June 2016 and provides exceptional care and service for our new residents. She takes the time to meet with them, thoroughly discusses the process and procedures, and makes sure they are happy and comfortable throughout the whole move in. Louise even goes beyond her scope of work and checks on the residents after they move in to address any concerns they may have. Please read below from a first hand experience which shows how much we care for our residents!
"I wanted to take this opportunity to thank you from the bottom of my heart for all your help with my Dad’s move-in yesterday. Your patience and kindness were outstanding yesterday in an otherwise chaotic day. I know my Dad will be well taken care of and he is truly happy to be there. All of the staff members I encountered yesterday were so friendly and willing to help out."